Shipping policy
Duties & Taxes
Shipping to USA:
All duties and taxes are fully covered by BRIELLE.
All other countries:
Customers are responsible for duties and taxes.
Shipping Information
Shipping Companies:
DHL or FedEx worldwide
Purolator within Canada
Shipping Issues:
BRIELLE is not responsible for lost or damaged packages once shipped.
Please contact the courier directly.
Rejected Packages:
If a package is refused:
-
BRIELLE is not liable
-
The item will not be accepted back
Unexpected Shipping Delays:
Courier delays do not qualify for refunds, cancellations, or store credit.
Because every BRIELLE piece is made to order, we cannot cancel or refund orders once they have entered production or shipped.
Return to Sender / Address Issues:
We may charge a reshipment fee if:
-
The address was incorrect
-
Delivery attempts failed
-
The package is returned to sender
Shipping Pricing
(All prices listed in USD)
NORTH AMERICA
Canada (Domestic)
- Express Shipping (1-2 business days): $20 USD
- FREE Shipping on orders $400 USD+
United States
- Express Shipping (1-2 days): $20 USD
- FREE Shipping on orders $450 USD+
Mexico
- Express Shipping (4-6 business days): $58 USD
EUROPE
United Kingdom
- Express Shipping (2-5 business days): $25 USD
- FREE Shipping on orders $600 USD+
Most of Europe (Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Norway, Poland, Spain, Sweden, Switzerland, and more)
- Express Shipping (2-4 business days): $25 USD
- FREE Shipping on orders $600 USD+
Ukraine
- Express Shipping (2-4 business days): $45 USD
- FREE Shipping on orders $600 USD+
Serbia & Romania
- Express Shipping (4-7 business days): $49 USD
MIDDLE EAST
U.A.E. and Saudi Arabia
- Express Shipping (3-4 business days): $25 USD
- FREE Shipping on orders $600 USD+
ASIA & PACIFIC
Japan, China, Singapore, Israel, Jordan, Hong Kong
- Express Shipping (3-5 business days): $25 USD
- FREE Shipping on orders $600 USD+
Australia
- Express Shipping (4-7 business days): $35 USD
- FREE Shipping on orders $750 USD+
LATIN AMERICA & CARIBBEAN
Brazil
- Express Shipping (4-7 business days): $60 USD
Colombia
- Express Shipping (4-7 business days): $60 USD
Jamaica
- Express Shipping (4-7 business days): $55 USD
- FREE Shipping on orders $599 USD+
AFRICA
Nigeria
- Express Shipping (4-6 business days): $50 USD
REST OF WORLDÂ (All other countries)
- Express Shipping: $50 USD
- FREE Shipping on orders $750 USD+
Note:Â All shipping times are estimated after production. Prices shown in USD.
Not seeing your location?
If our website is not allowing you to ship to your location, don’t worry! Please email us info@brielleofficielle, and we might need to update the shipping options. We will help ensure you can place your order.
Please note:Â we are unable to ship to Russia at this time.