Shipping & Returns Policy

Import duties and charges:

All Duties and taxes are inlcuded into each product price.

Returns/ Exchanges Policy
All items are available for exchange only for store credit. No refunds are permitted because each piece is a one off and are made to order.

Details on receiving store credit on returned Brielle item(s):
- You are required to send the item(s) back unworn, in its original condition, including the tags, within the original packaging.
- The item(s) will need to be sent back to us using a tracked shipping method and received by us within 14 days of you receiving the order. Tracking number will need to be emailed to us.
- You will be responsible for all shipping fees incurred to send the item(s) back to us.

Once we receive the returned item(s), we will issue you your store credit by email if it meets the conditions outlined above.

Sizing:

If you are worried about sizing issues, please email us at info@brielleofficielle.com with your measurments and we can recommend the best size for you.

Shipping

All items are made to order.

After you make your purchase and we accept your order, our team will begin to produce your garment. All items are produced locally in the BRIELLE Montreal atelier. This means production time can range between 7 business days to 4 weeks, please check the product page for exact production time. Once production is complete we send packages out with DHL express courier.

(For custom orders prodcuton time will vary.)

Please note that unexpected delays may occur with courier companies which BRIELLE has no control over and is not responsible for.

All of BRIELLE’s brand packaging is made from 100% recycled materials and is biodegradable.

Pricing:

All shipping prices listed in USD:

United States: Under 250$ purchase is 20$ shipping. Over 250$ purchase is FREE. 1-3 business days.

Canada: Under 250$ purchase is 17$ shipping. Over 250$ purchase is FREE. 1-3 business days.

Europe & UK: Under 250$ purchase is 25$ shipping. Over 250$ purchase is FREE. 2-5 business days.

Australia under 450$ purchase is 35$ shipping. Over 450$ is FREE. 4-7 business days

China, Hong Kong SAR, Israel, Japan, Jordan, Singapore, United Arab Emirates:

Over 450$ purchase is free shipping.

Under 450$ purchase is 28$. 4-7 business days.

Brazil is 52$ shipping. 4-7 business days.

Mexico is 27$ shipping. 4-7 business days.

Any other location that is not listed above will be 44$ shipping (shipping time will vary,please email us if you would like to know how long the shipping period will take).