Shipping & Returns Policy

Import duties and charges:

All Duties and taxes are included into each product price.

Returns/ Exchanges Policy :

All items are available for exchange only for store credit. No refunds are permitted because each piece is a one of and are made to order.  

Details for receiving store credit on returned BRIELLE item(s):

 - You are required to send the item(s) back unworn, in its original condition, including the tags, within the original DHL flyer pouch.
- The item(s) will need to be sent back within 14 days of receiving the order.
- You will be responsible for all shipping fees incurred to send the item(s) back.
If you wish to do an exchange, then shipping fees incurred will be deducted from your store credit.
-Return shipping fees vary by country .The shipping fees will be advised to the customer once a request has been made .
-We will then go ahead and send a return label to you.

Once we receive the returned item(s), we will issue you your store credit by email if it meets the conditions outlined above.

BRIELLE reserves the right to refuse any return sent or communicated after the 14-day period or the return of any item which is not in the same condition as when received.

Sizing:

If you are worried about sizing issues, please email us at info@brielleofficielle.com with your measurements and we can recommend the best size for you.

Shipping

All items are made to order.

After you make your purchase and we accept your order, our team will begin to produce your garment. All items are produced locally in the BRIELLE Montreal atelier. This means production time can range between 7 business days to 4 weeks, please check the product page for exact production time. Once production is complete we send packages out with DHL express courier.

(For custom orders production time will vary.)

Please note that unexpected delays may occur with courier companies which BRIELLE has no control over and cannot be held accountable for.

All of BRIELLE’s brand packaging is made from 100% recycled materials and is biodegradable.

Pricing:

All shipping prices listed in USD:

United States: Under 250$ purchase is 20$ shipping. Over 250$ purchase is FREE. 1-3 business days.

Canada: Under 250$ purchase is 17$ shipping. Over 250$ purchase is FREE. 1-3 business days.

Europe & UK: Under 250$ purchase is 25$ shipping. Over 250$ purchase is FREE. 2-5 business days.

Australia under 450$ purchase is 35$ shipping. Over 450$ is FREE. 4-7 business days

China, Hong Kong SAR, Israel, Japan, Jordan, Singapore, United Arab Emirates:

Over 450$ purchase is free shipping.

Under 450$ purchase is 28$. 4-7 business days.

Brazil is 52$ shipping. 4-7 business days.

Mexico is 27$ shipping. 4-7 business days.

Any other location that is not listed above will be 44$ shipping (shipping time will vary, please email us if you would like to know how long the shipping period will take).